FAQ

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Triball?

    At the Petit Palace Triball we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Triball a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Triball is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Triball once I have checked out?

    Yes, the Petit Palace Triball allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Triball?

    The Petit Palace Triball is a hotel located in Calle Gonzalo Jiménez de Quesada, 2, next to Gran Vía. The scene of Madrid’s culture movement in the 1980s, the neighbourhood of Malasaña still maintains its rouge essence 😈, although it has slowly been invaded by coffee shops with tattooed baristas, retail stores with unpronounceable names and vintage barbershops. Here you can experience the bohemian lifestyle of Madrid, its trendy side, brimming with retro fashion and an underground street culture... that is if you want to explore the cool side of Malasaña ⚡👊⚡.

    Malasaña does not officially exist, but we say it is the universe that is found between the streets of Princesa, Gran Vía, Fuencarral, Carranza and Alberto Aguilera.

  • What entertainment options does the Petit Palace Triball offer?

    The Petit Palace Triball offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, chill out, healthy breakfast, pool in the rooftop, Rosetó Restaurant...

  • Can I stay at the Petit Palace Triball once I have checked out?

    Yes, the Petit Palace Triball allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • Is the Petit Palace Triball adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Triball hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind business travelers services does the Petit Palace Triball offer?

    The Petit Palace Triball is an ideal hotel for business meetings. We have a meeting room with sea views as well as numerous free services such as Wi-Fi, MiFi ...